At 9s, we understand that privacy is more than just words. This document clearly explains how we collect, use, protect, and manage your personal data as a member of our online casino platform. Your trust is our priority.
We do not merely comply with the law — we go further to ensure your data remains safe, transparent, and always under your control.
All data transmitted between your device and 9s servers is protected by 256-bit SSL encryption. This means sensitive information such as passwords, bank account numbers, and KYC details cannot be read by any unauthorized party while in transit.
9s has never and will never sell, rent, or share your personal data with third-party advertisers or data brokers. Your information is used solely for the purposes stated in this policy — nothing more.
As a 9s member, you have full rights to access, correct, transfer, or delete your personal data at any time. Requests can be submitted easily via our live chat or support email, and we are committed to responding within 48 business hours.
Your data is stored in data centres protected both physically and digitally with multi-layered access controls. Only authorised staff may access members' personal information, and every access is logged for security audit purposes.
In the event of any data security breach affecting your personal information, 9s is committed to notifying you within the timeframe required by applicable legal compliance obligations, along with the remediation steps taken.
We only retain your personal data for as long as necessary for the purposes it was collected — whether to comply with legal requirements, resolve disputes, or enforce our agreements. Data that is no longer needed will be securely deleted.
To deliver a secure, orderly, and legally compliant service, 9s collects several categories of information from members and prospective members of our platform. We only collect data that is strictly necessary — nothing more.
Information you provide directly:
Information collected automatically:
| Data Type | Example | Purpose | Status |
|---|---|---|---|
| Device Data | Device type, operating system, screen resolution | User experience optimization | Collected |
| IP address | Geographic location (state/country) | Region verification & security | Collected |
| Session Data | Login time, session duration, in-platform actions | Account security & audits | Collected |
| Financial Data | Deposit history, withdrawals, wagering | AML Compliance & Transaction Records | Protected |
| Cookie Data | Language preference, login status, preferences | Personalization & analytics | Options |
Every piece of data we collect has a clear and lawful purpose. 9s operates on the principle of limited purpose — data collected for one purpose will not be used for any unrelated purpose without your prior consent.
9s does not sell your personal data. Full stop. However, there are limited situations where we need to share certain information with trusted third parties to enable us to provide services to you:
Data security is our greatest investment. 9s implements multiple layers of technical and organisational protection to ensure your personal data remains safe from unauthorised access, loss, alteration, or improper disclosure.
9s uses cookies and similar tracking technologies to enhance your experience on our platform. Below is an explanation of the types of cookies we use and their purposes:
You can manage your cookie settings at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features. For more information on managing cookies, refer to your browser's documentation.
9s fully recognises and respects your rights regarding your personal data. Below are the rights you hold and how to exercise them:
You have the right to request a copy of all personal data we hold about you. We will provide a full report within 14 business days of receiving your request.
If any information we hold about you is inaccurate or outdated, you have the right to request prompt correction. Updates can be made directly through your account profile or via customer support.
You may request the deletion of your personal data, subject to legal retention requirements. For example, transaction records may need to be retained for a specific period for AML compliance purposes.
You have the right to receive your personal data in a machine-readable format (such as JSON or CSV) and transfer it to another service provider of your choice.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. Once an objection is received, we will cease that processing immediately.
In certain situations, you have the right to request that we restrict how we use your personal data while any related dispute or inquiry is being resolved.
The 9s platform is exclusively for individuals aged 18 and above. We do not knowingly collect, process, or store any personal data from individuals under the age of 18.
If we discover that a child's personal data has been collected without our knowledge — for example, through account registration using false information — we will immediately:
9s reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or improvements in how we operate. All changes take effect as soon as the updated version is published on this website.
For major or material changes that may significantly affect your privacy rights, we will:
If you have any questions, concerns, or wish to exercise any of the privacy rights outlined in this policy, our Data Protection Officer (DPO) team is ready to assist you.
You can reach us through the following channels:
With military-grade data protection, full compliance with privacy laws, and our commitment to transparency, you can enjoy the best online gambling experience without any concerns about the security of your personal information.